A Godin electric came in to go from 9s to 10s with scratchy electronics. Electronics cleaned; truss rod, saddle height, intonation and pickup height reset for the heavier strings. Fifty minutes.
- Instrument
- Godin electric
- Tech
- Dave Eastwood
- Customer complaint
- Setup and changing from 9s to 10s
- String gauge
- 9s to 10s
- Diagnosis
- Electronics scratchy; truss rod, saddle height, intonation and pickup height needed adjusting for 10s
- Work performed
- Electronics cleaned; truss rod and saddle height adjusted; intonation set for the new gauge; pickups set to height
- Parts
- None
- Bench time
- 50 minutes
- Outcome
- Nice playing Godin, in Dave's words
What Came In
A Godin electric. The owner wanted to move from 9s to 10s and have the guitar set up for the heavier strings.
What We Found
The electronics were scratchy and needed cleaning. After the change to 10s the truss rod, saddle height, intonation and pickup height all needed adjusting.
What We Did
Cleaned the electronics. Adjusted the truss rod and saddle height, set the intonation for the new gauge, and brought the pickups to the correct height. About 50 minutes on the bench.

Result
A nice playing Godin, in Dave's words.
Are scratchy pots a sign of failure?
Usually not. On this guitar, and on most that come in scratchy, the noise is dirt in the pots and switch, and a cleaning brings them back. Replacement is for pots that stay noisy after cleaning or have gone intermittent.
Related
- The Repair Vault
- Guitar Setups at Paul's Guitar Hideout
- When to Change Your Guitar Strings, and How to Know
- Ibanez Roadstar II: Corroded Electronics and a Jump from 8s to 10s
- Fender Japanese Telecaster: Setup and an Electronics Cleaning
Bring It In
Crackly controls and a gauge change are one bench visit. Setups at the Hideout.
Paul's Guitar Hideout is located at The Shirt Factory in Glens Falls, NY. Use the Cooper Street entrance and take the stairs up. If stairs are difficult or you're bringing in something you don't want to carry up, call or text us and we'll arrange access.
The Shirt Factory
71 Lawrence St., Suite 201B, 2nd Floor
Glens Falls, NY 12801
Wednesday–Sunday, 12–5 PM
(518) 217-8695 · info@paulsguitarhideout.com