An Ortega classical came in with no strings on it and a request to look it over. Strung with a set of nylon strings, action checked once it was under tension, nothing found wrong. Thirty-five minutes.
- Instrument
- Ortega classical, nylon string
- Tech
- Dave Eastwood
- Customer complaint
- Restring and look over
- Diagnosis
- No strings on arrival; no noticeable issues
- Work performed
- Strung up; checked over; action checked under tension
- Parts
- None
- Bench time
- 35 minutes
- Outcome
- No issues
What Came In
An Ortega classical guitar that arrived with no strings on it. The owner wanted it strung and looked over.
What We Found
Nothing noticeable wrong with it. A guitar with no strings cannot be judged for action or intonation until it is under tension, which is why the check came after the restring.
What We Did
Strung the guitar with a set of nylon strings and gave it a once-over. Checked the action once the strings were on. All seemed good. About 35 minutes on the bench.

Result
No issues.
Related
- The Repair Vault
- Guitar Setups at Paul's Guitar Hideout
- When to Change Your Guitar Strings, and How to Know
- How to Store a Guitar Long-Term
Bring It In
Not every visit finds a problem. A restring and a look-over is a short job, and it tells you what you have. Setups at the Hideout.
Paul's Guitar Hideout is located at The Shirt Factory in Glens Falls, NY. Use the Cooper Street entrance and take the stairs up. If stairs are difficult or you're bringing in something you don't want to carry up, call or text us and we'll arrange access.
The Shirt Factory
71 Lawrence St., Suite 201B, 2nd Floor
Glens Falls, NY 12801
Wednesday–Sunday, 12–5 PM
(518) 217-8695 · info@paulsguitarhideout.com