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Fender Custom Shop Stratocaster: Setup After a Home Attempt

Purple metallic Fender Custom Shop Stratocaster with a maple neck on the repair bench

A purple Fender Custom Shop Stratocaster came in out of spec after its previous owner tried a setup at home. Saddles, intonation, tremolo springs and truss rod put back to spec, and a factory-high nut filed even, in an hour.

Instrument
Fender Custom Shop Stratocaster, purple metallic, maple neck
Tech
Dave Eastwood
Customer complaint
Setup to fix the previous owner's meddling
Diagnosis
Saddles, intonation, tremolo springs and truss rod all incorrectly adjusted; nut high on the bass strings from the factory
Work performed
Saddles, intonation, tremolo springs and truss rod adjusted to spec; nut filed even
Parts
None
Bench time
1 hour
Outcome
Back in spec; new owner happy

What Came In

A Fender Custom Shop Stratocaster in purple metallic with a maple neck. The previous owner had attempted a setup himself and gotten the guitar out of whack; the new owner brought it in to get it back to spec.

What We Found

The saddles, intonation, tremolo springs and truss rod were all adjusted wrong. The nut was also high on the bass strings, and had been from the factory.

What We Did

Adjusted the saddles, intonation, tremolo springs and truss rod back to spec, and filed the nut to even out the string heights. About an hour on the bench.

Purple metallic Fender Custom Shop Stratocaster with a maple neck on the repair bench
The Custom Shop Stratocaster on the bench after the setup: purple metallic, maple neck.

Result

Back in spec, and the new owner was happy with it.

Why do home setups so often make a guitar worse?

Because the adjustments interact. Relief changes action, action changes intonation, spring tension changes all three, and the nut almost always gets skipped because it needs files most people do not own. Working through them in order is the job; adjusting one at a time until it feels right usually chases the problem around the guitar.

Related

Bring It In

Tried a setup and now it plays worse? It happens a lot, and one drop-off fixes it. Setups at the Hideout.


Paul's Guitar Hideout is located at The Shirt Factory in Glens Falls, NY. Use the Cooper Street entrance and take the stairs up. If stairs are difficult or you're bringing in something you don't want to carry up, call or text us and we'll arrange access.

The Shirt Factory
71 Lawrence St., Suite 201B, 2nd Floor
Glens Falls, NY 12801
Wednesday–Sunday, 12–5 PM
(518) 217-8695 · info@paulsguitarhideout.com